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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sunee Green

July 17, 2024

5  out of  5
rating by Sunee Green
"Michael is great. He will work with you on anything. It was the best decision I made to switch from AAA to State Farm."
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Brittany Darby

July 7, 2024

5  out of  5
rating by Brittany Darby
"Jessica is the best at his office"
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Paul Holdshoe

June 18, 2024

5  out of  5
rating by Paul Holdshoe
"Absolutely the best place for Customer Service"
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Bree Spearman

June 3, 2024

5  out of  5
rating by Bree Spearman
"This company has been with my family for years and they have always given over the top service with ease! Highly recommend!"
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Jeff Diggs

June 3, 2024

5  out of  5
rating by Jeff Diggs
"Always the best service and rates. Love this office."
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sandra best

May 26, 2024

5  out of  5
rating by sandra best
"Mike Chapman is the best Insurance Agent we have ever had for the 60+ years we have been affiliated with State Farm. My parents used St. Farm for 20years prior to us. Awesome, knowledgeable, Kind, always has the time to fully explain. Returns your calls fast. His service is outstanding. A+++++++++rating."
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Jennifer McDonald

May 25, 2024

5  out of  5
rating by Jennifer McDonald
"I have been doing business with State Farm/Michael Chapman for well over 20 years. I have life insurance policies through State Farm. Michael and his receptionist have always been very helpful to me, whether it has been by phone or in person. He is also an agent for my Mom. Great service Michael-keep it up."
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Mimi

May 24, 2024

5  out of  5
rating by Mimi
"I can always call Michael Chapman and he will always help me out"
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Joseph Williams

May 23, 2024

5  out of  5
rating by Joseph Williams
"Jessica is by far the best at what she does and Michael Chapman‘s office is truly lucky to have her. She always takes care of everything, explaines everything perfectly, and I always know all of my accounts will be handled when they’re in her hands. If she moved to Hawaii and we had a five hour time difference, I would adjust my schedule to keep insurance with her!"
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David Willems

May 23, 2024

5  out of  5
rating by David Willems
"Michael and his team are hands down the BEST I have ever worked with. They are really good with the ugly of what life throws at you and great when "stuff" hits the fan. Highly recommended work with them and State Farm is the absolute best ever. They always take my calls and always work so close with me and all of my crazy. Thank you so much for all the help you have provided me for over 30 years and across at least 4 states."
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James Taylor

April 1, 2024

5  out of  5
rating by James Taylor
"Michael is always very responsive and thorough in handling my insurance issues and questions. Best State Farm agent I have had in my 30 years as a State Farm customer!"
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Taylor Hayes

January 8, 2024

5  out of  5
rating by Taylor Hayes
"Michael Chapman is always very helpful to me and my family. He always answer any questions I have if he can’t answer he will get an answer. Tamika is great as well."
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Philip Marinello

June 27, 2022

5  out of  5
rating by Philip Marinello
"I work with lots of insurance agents in KC and am always impressed with Mike stays on top of things for his clients."
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Vanessa

May 13, 2021

5  out of  5
rating by Vanessa
"Great service;) I enjoyed talking with Michael!"
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karen graham

October 28, 2020

5  out of  5
rating by karen graham
"Michael Chapman was very helpful in me getting insurance. He helped me understand the coverages and his office assistant, Tamika was very patient with my questions and numerous calls. It was good to have their help in obtaining new coverage and I appreciate their help."
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Pat Hawkins

October 20, 2020

5  out of  5
rating by Pat Hawkins
"Excellent service. We've been with him for years."
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adam jameson

February 16, 2018

5  out of  5
rating by adam jameson
"Michael Chapman is not only a great agent but a wonderful person as well! I called him to use my roadside assistance and he showed up personally to change my tire for me!! He has gone to bat for me multiple times and always manages to have a big smile on his face. I strongly recommend using him for all your insurance needs."
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James

December 1, 2017

5  out of  5
rating by James
"I have used Mike for 13 years now starting with car insurance(and I've owned many cars and many custom cars), then life insurance and now home owners and whenever I have needed them they have been there and paid out, even in accidents that were not my fault and they had to pursue the other insurance companies. My entire family uses them and we couldn't be more satisfied with their service."
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Jane Brunner

October 19, 2017

1  out of  5
rating by Jane Brunner
"I have not been impressed at all with Mike Chapman or State Farm Insurance. I had my homeowners insurance through him for over 15 years. About 11 years ago, I built a new home with a beautiful finished basement. Recently, with heavy rains in the area, my sump pump failed and I had significant damage in my basement. You can imagine my surprise when I called to report the claim and they said I didn't have coverage for a sump pump failure! I relied on Mike Chapman to make sure I had the coverage I needed for my home and when it came down to it, i didn't have what I needed and now I am out $20,000! Please don't let this happen to you!"