State Farm® Insurance Agent Michael Chapman

"Thank you so much for the great service!"

"I have State Farm car and apartment insurance. One of State Farm clients caused a accident. They (State Farm) claims adjusters said at FIRST that I was not LIABLE FOR THIS ACCIDENT. Which is true . This agent MICHAEL CHAPMAN calls days later to tell me that its now 50/50 both drivers fault, even though I received an email from THE CLAIMS ADJUSTERS SUPERVISOR A WEEK PRIOR THAT I WASI NOT LIABLE FOR THIS ACCIDENT . I'WAS AND AM STILL MAD AND COFUSED. THIS AGENT MICHAEL CHAPMAN TELLS ME TO CHALK THIS UP AS A LEARNING EXPERIENCE. THIS EXPERIENCE IS NOW ON MY DRIVING LICENSE FOR 3-5 YEARS. THIS EXPERIENCE HAS CAUSED ME TO PAY HIGHER CAR INSURANCE COVERAGE . MY DRIVING RECORD WAS CLEAN, NOW THIS LEARNING EXPERIENCE HAS TARNISHED. IT. NOT HAPPY WITH STATE FARM INSURANCE. I CAN'T BELIEVE THESE people."

"My thanks go out to, Michael Chapman State Farm Insurance and The Team Member. For great customer service."

"I can always get speedy replies and needed items from Michael like I did today. Thanks Michael."

"Been with Michael and Jessica for 15+ years. Always takes good care of us!"

"Jessica has been very helpful in always pleasant Judy"

"Mike and Lucy are the best!"

"Been a customer here for more than 25 years. Outstanding service! Jessica and the rest of the office always take great care of what we need!"

"Ask for Jessica Wilcox she is my favorite to work with. She’s outstanding and has communication skills to match shes always keeps me up to date with everything on my policy."

"Jessica is awesome!"

"Jessica is the best of the best. Always super kind and helpful no matter how many questions I throw her way!"

"I have been a long time policy holder with State Farm insurance company. I always get good customer service, and today was no exception. I spoke with Lucy, who was so pleasant and helpful. She explained the policy renewal, and provided a payment address."

"Very good customer service. I needed help on my payment I did 6/23/2025. The young on the phone helped me, stated let's wait till 6/24/2025 to correct it. She stated she will call me back to complete my payment and she did. Thank you"

"Competitive rates. Great customer service. Quick response times. All of the best things about Chapman's office!"

"Michael is great. He will work with you on anything. It was the best decision I made to switch from AAA to State Farm."

"Jessica is the best at his office"

"Absolutely the best place for Customer Service"

"This company has been with my family for years and they have always given over the top service with ease! Highly recommend!"

"Always the best service and rates. Love this office."

"Mike Chapman is the best Insurance Agent we have ever had for the 60+ years we have been affiliated with State Farm. My parents used St. Farm for 20years prior to us. Awesome, knowledgeable, Kind, always has the time to fully explain. Returns your calls fast. His service is outstanding. A+++++++++rating."

"I have been doing business with State Farm/Michael Chapman for well over 20 years. I have life insurance policies through State Farm. Michael and his receptionist have always been very helpful to me, whether it has been by phone or in person. He is also an agent for my Mom. Great service Michael-keep it up."

"I can always call Michael Chapman and he will always help me out"

"Jessica is by far the best at what she does and Michael Chapman‘s office is truly lucky to have her. She always takes care of everything, explaines everything perfectly, and I always know all of my accounts will be handled when they’re in her hands. If she moved to Hawaii and we had a five hour time difference, I would adjust my schedule to keep insurance with her!"

"Michael and his team are hands down the BEST I have ever worked with. They are really good with the ugly of what life throws at you and great when "stuff" hits the fan. Highly recommended work with them and State Farm is the absolute best ever. They always take my calls and always work so close with me and all of my crazy. Thank you so much for all the help you have provided me for over 30 years and across at least 4 states."

"Michael is always very responsive and thorough in handling my insurance issues and questions. Best State Farm agent I have had in my 30 years as a State Farm customer!"