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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Taylor

April 1, 2024

5  out of  5 rating by James Taylor
"Michael is always very responsive and thorough in handling my insurance issues and questions. Best State Farm agent I have had in my 30 years as a State Farm customer!"
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Taylor Hayes

January 8, 2024

5  out of  5 rating by Taylor Hayes
"Michael Chapman is always very helpful to me and my family. He always answer any questions I have if he can’t answer he will get an answer. Tamika is great as well."
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Philip Marinello

June 27, 2022

5  out of  5 rating by Philip Marinello
"I work with lots of insurance agents in KC and am always impressed with Mike stays on top of things for his clients."
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May 13, 2021

5  out of  5 rating by Vanessa
"Great service;) I enjoyed talking with Michael!"
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karen graham

October 28, 2020

5  out of  5 rating by karen graham
"Michael Chapman was very helpful in me getting insurance. He helped me understand the coverages and his office assistant, Tamika was very patient with my questions and numerous calls. It was good to have their help in obtaining new coverage and I appreciate their help."
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Pat Hawkins

October 20, 2020

5  out of  5 rating by Pat Hawkins
"Excellent service. We've been with him for years."
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adam jameson

February 16, 2018

5  out of  5 rating by adam jameson
"Michael Chapman is not only a great agent but a wonderful person as well! I called him to use my roadside assistance and he showed up personally to change my tire for me!! He has gone to bat for me multiple times and always manages to have a big smile on his face. I strongly recommend using him for all your insurance needs."
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December 1, 2017

5  out of  5 rating by James
"I have used Mike for 13 years now starting with car insurance(and I've owned many cars and many custom cars), then life insurance and now home owners and whenever I have needed them they have been there and paid out, even in accidents that were not my fault and they had to pursue the other insurance companies. My entire family uses them and we couldn't be more satisfied with their service."
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Jane Brunner

October 19, 2017

1  out of  5 rating by Jane Brunner
"I have not been impressed at all with Mike Chapman or State Farm Insurance. I had my homeowners insurance through him for over 15 years. About 11 years ago, I built a new home with a beautiful finished basement. Recently, with heavy rains in the area, my sump pump failed and I had significant damage in my basement. You can imagine my surprise when I called to report the claim and they said I didn't have coverage for a sump pump failure! I relied on Mike Chapman to make sure I had the coverage I needed for my home and when it came down to it, i didn't have what I needed and now I am out $20,000! Please don't let this happen to you!"