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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc Smith

June 27, 2025

5  out of  5
rating by Marc Smith
"Mike and Lucy are the best!"
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Leslie Shelton

June 27, 2025

5  out of  5
rating by Leslie Shelton
"Been a customer here for more than 25 years. Outstanding service! Jessica and the rest of the office always take great care of what we need!"
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Zach Moreno

June 26, 2025

5  out of  5
rating by Zach Moreno
"Ask for Jessica Wilcox she is my favorite to work with. She’s outstanding and has communication skills to match shes always keeps me up to date with everything on my policy."
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Rachelle Graves

June 25, 2025

5  out of  5
rating by Rachelle Graves
"Jessica is awesome!"
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Megan Baker-Katamura

June 24, 2025

5  out of  5
rating by Megan Baker-Katamura
"Jessica is the best of the best. Always super kind and helpful no matter how many questions I throw her way!"
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Henry Young

June 24, 2025

5  out of  5
rating by Henry Young
"I have been a long time policy holder with State Farm insurance company. I always get good customer service, and today was no exception. I spoke with Lucy, who was so pleasant and helpful. She explained the policy renewal, and provided a payment address."
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Sheila Gilyard

June 24, 2025

5  out of  5
rating by Sheila Gilyard
"Very good customer service. I needed help on my payment I did 6/23/2025. The young on the phone helped me, stated let's wait till 6/24/2025 to correct it. She stated she will call me back to complete my payment and she did. Thank you"
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Andrea Canaday

June 18, 2025

5  out of  5
rating by Andrea Canaday
"Competitive rates. Great customer service. Quick response times. All of the best things about Chapman's office!"
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Sarah Simmons

June 5, 2025

5  out of  5
rating by Sarah Simmons
"Mr. Chapman , the best INSURANCE agent."
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Sunee Green

July 17, 2024

5  out of  5
rating by Sunee Green
"Michael is great. He will work with you on anything. It was the best decision I made to switch from AAA to State Farm."
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Brittany Darby

July 7, 2024

5  out of  5
rating by Brittany Darby
"Jessica is the best at his office"
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Paul Holdshoe

June 18, 2024

5  out of  5
rating by Paul Holdshoe
"Absolutely the best place for Customer Service"
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Bree Spearman

June 3, 2024

5  out of  5
rating by Bree Spearman
"This company has been with my family for years and they have always given over the top service with ease! Highly recommend!"
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Jeff Diggs

June 3, 2024

5  out of  5
rating by Jeff Diggs
"Always the best service and rates. Love this office."
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sandra best

May 26, 2024

5  out of  5
rating by sandra best
"Mike Chapman is the best Insurance Agent we have ever had for the 60+ years we have been affiliated with State Farm. My parents used St. Farm for 20years prior to us. Awesome, knowledgeable, Kind, always has the time to fully explain. Returns your calls fast. His service is outstanding. A+++++++++rating."
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Jennifer McDonald

May 25, 2024

5  out of  5
rating by Jennifer McDonald
"I have been doing business with State Farm/Michael Chapman for well over 20 years. I have life insurance policies through State Farm. Michael and his receptionist have always been very helpful to me, whether it has been by phone or in person. He is also an agent for my Mom. Great service Michael-keep it up."
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Lark Kane

May 24, 2024

5  out of  5
rating by Lark Kane
"I can always call Michael Chapman and he will always help me out"
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Joseph Williams

May 23, 2024

5  out of  5
rating by Joseph Williams
"Jessica is by far the best at what she does and Michael Chapman‘s office is truly lucky to have her. She always takes care of everything, explaines everything perfectly, and I always know all of my accounts will be handled when they’re in her hands. If she moved to Hawaii and we had a five hour time difference, I would adjust my schedule to keep insurance with her!"
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David Willems

May 23, 2024

5  out of  5
rating by David Willems
"Michael and his team are hands down the BEST I have ever worked with. They are really good with the ugly of what life throws at you and great when "stuff" hits the fan. Highly recommended work with them and State Farm is the absolute best ever. They always take my calls and always work so close with me and all of my crazy. Thank you so much for all the help you have provided me for over 30 years and across at least 4 states."
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James Taylor

April 1, 2024

5  out of  5
rating by James Taylor
"Michael is always very responsive and thorough in handling my insurance issues and questions. Best State Farm agent I have had in my 30 years as a State Farm customer!"
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Taylor Hayes

January 8, 2024

5  out of  5
rating by Taylor Hayes
"Michael Chapman is always very helpful to me and my family. He always answer any questions I have if he can’t answer he will get an answer. Tamika is great as well."
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Philip Marinello

June 27, 2022

5  out of  5
rating by Philip Marinello
"I work with lots of insurance agents in KC and am always impressed with Mike stays on top of things for his clients."
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Vanessa

May 13, 2021

5  out of  5
rating by Vanessa
"Great service;) I enjoyed talking with Michael!"
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karen graham

October 28, 2020

5  out of  5
rating by karen graham
"Michael Chapman was very helpful in me getting insurance. He helped me understand the coverages and his office assistant, Tamika was very patient with my questions and numerous calls. It was good to have their help in obtaining new coverage and I appreciate their help."
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Pat Hawkins

October 20, 2020

5  out of  5
rating by Pat Hawkins
"Excellent service. We've been with him for years."