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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shay Briscoe

September 26, 2025

5  out of  5
rating by Shay Briscoe
"My insurance agent Michael Chapman is the greatest! He is not shy about assisting with any problem ahead. He treats you like family and I never got that just another client feel. Make him your agent and you won't be disappointed."
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Dedra Raglon

September 24, 2025

5  out of  5
rating by Dedra Raglon
"I have been a State Farm customer with Mike Chapman for many years. The Chapman office has always provided top notch , expedite service!"
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Robyn Brown

September 23, 2025

5  out of  5
rating by Robyn Brown
"I have been with Michael Chapman's office since I was 16 years old, and I am now 45. The fact that I have stayed with them for nearly 30 years speaks for itself. Not only do all the staff members know you by name, but they also remember your coverage and can help you navigate through any life change. From a teenage driver to a college student to a married person, they have you covered. They ensure you aren't paying for extra coverage you don't need, while also ensuring you have the exact coverage you should have. A special shout-out to Jessica Wilcox, who has supported me throughout all my life changes. She is the best and a true testament to the fantastic service this team provides. I highly recommend them to anyone looking for an insurance agent who genuinely cares.""
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T B.

September 18, 2025

5  out of  5
rating by T B.
"Thanks so much for your great customer service Jessica"
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Don

September 10, 2025

5  out of  5
rating by Don
"Very smooth process and easy to deal with. Michael Chapman was very punctual and high energy! HIGHLY RECOMMEND!"
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Matthew Minx

August 18, 2025

5  out of  5
rating by Matthew Minx
"Mike and his team are honest and outstanding people."
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Erin Sandgren

July 28, 2025

5  out of  5
rating by Erin Sandgren
"Thank you so much for the great service!"
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Raymond Graves

July 21, 2025

5  out of  5
rating by Raymond Graves
"My thanks go out to, Michael Chapman State Farm Insurance and The Team Member. For great customer service."
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Gwenevere Yvonne Coleman

July 14, 2025

5  out of  5
rating by Gwenevere Yvonne Coleman
"I can always get speedy replies and needed items from Michael like I did today. Thanks Michael."
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Nicole Sells

July 13, 2025

5  out of  5
rating by Nicole Sells
"Been with Michael and Jessica for 15+ years. Always takes good care of us!"
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Judy Finegold

July 11, 2025

5  out of  5
rating by Judy Finegold
"Jessica has been very helpful in always pleasant Judy"
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Marc Smith

June 27, 2025

5  out of  5
rating by Marc Smith
"Mike and Lucy are the best!"
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Leslie Shelton

June 27, 2025

5  out of  5
rating by Leslie Shelton
"Been a customer here for more than 25 years. Outstanding service! Jessica and the rest of the office always take great care of what we need!"
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Zach Moreno

June 26, 2025

5  out of  5
rating by Zach Moreno
"Ask for Jessica Wilcox she is my favorite to work with. She’s outstanding and has communication skills to match shes always keeps me up to date with everything on my policy."
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Rachelle Graves

June 25, 2025

5  out of  5
rating by Rachelle Graves
"Jessica is awesome!"
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Megan Baker-Katamura

June 24, 2025

5  out of  5
rating by Megan Baker-Katamura
"Jessica is the best of the best. Always super kind and helpful no matter how many questions I throw her way!"
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Henry Young

June 24, 2025

5  out of  5
rating by Henry Young
"I have been a long time policy holder with State Farm insurance company. I always get good customer service, and today was no exception. I spoke with Lucy, who was so pleasant and helpful. She explained the policy renewal, and provided a payment address."
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Sheila Gilyard

June 24, 2025

5  out of  5
rating by Sheila Gilyard
"Very good customer service. I needed help on my payment I did 6/23/2025. The young on the phone helped me, stated let's wait till 6/24/2025 to correct it. She stated she will call me back to complete my payment and she did. Thank you"
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Andrea Canaday

June 18, 2025

5  out of  5
rating by Andrea Canaday
"Competitive rates. Great customer service. Quick response times. All of the best things about Chapman's office!"
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Sunee Green

July 17, 2024

5  out of  5
rating by Sunee Green
"Michael is great. He will work with you on anything. It was the best decision I made to switch from AAA to State Farm."
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Brittany Darby

July 7, 2024

5  out of  5
rating by Brittany Darby
"Jessica is the best at his office"
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Paul Holdshoe

June 18, 2024

5  out of  5
rating by Paul Holdshoe
"Absolutely the best place for Customer Service"
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Bree Spearman

June 3, 2024

5  out of  5
rating by Bree Spearman
"This company has been with my family for years and they have always given over the top service with ease! Highly recommend!"
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Jeff Diggs

June 3, 2024

5  out of  5
rating by Jeff Diggs
"Always the best service and rates. Love this office."
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sandra best

May 26, 2024

5  out of  5
rating by sandra best
"Mike Chapman is the best Insurance Agent we have ever had for the 60+ years we have been affiliated with State Farm. My parents used St. Farm for 20years prior to us. Awesome, knowledgeable, Kind, always has the time to fully explain. Returns your calls fast. His service is outstanding. A+++++++++rating."